Alright so I bought ghl a few days ago, since I bought it, it’s nonstop been having problems with the usb device coming on when I plug it in, sometimes the red light won’t come on at all, and sometimes it will come on and even though it’s on and says the guitar is connected to player 1, none of the buttons will work, I don’t understand why, and then I’ll try resetting my Xbox and doing a hard reset and unplugging the usb and plugging it back in, then it just won’t come back on, I’ve done everything I can think of and cannot for the life of me figure out why it won’t work, someone please help me with this
I would suggest you to replace it with other product. or go to its service center. If you are facing issues since you bought it, then you must give them back for repair or replacement. But it must be in warranty period.