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Lost Guitar Controller USB Transmitter Replacement in the Philippines

Guitar Hero Live Support

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Lost Guitar Controller USB Transmitter Replacement...

Hi! I'm from the Philippines and may I ask how I could get another USB transmitter for my GHL Controller? As far as I know the USB Transmitter/Dongle is not sold separately, how can I get another one?

Iron0059PHL
Likes: 0
Posts: 1
4 REPLIES

Re: Lost Guitar Controller USB Transmitter Replace...

in reply to Iron0059PHL

Hello Iron0059PHL, 

 

Please head over to our support site: Activision Support. Log into your account and click Warranty at the top of the page. Once there click Hardware > All Other Hardware and search for Guitar Hero Live Dongle. 

 

Thanks, 

^FB

Player Support
Likes: 489
Posts: 13550

Re: Lost Guitar Controller USB Transmitter Replace...

in reply to ATVISupport
I also need a replacement dongle. I followed those directions and it lead me to a "brick wall" Please help!
autumnhlow
Likes: 0
Posts: 1

Re: Lost Guitar Controller USB Transmitter Replace...

in reply to autumnhlow

I had this problem once but it's likely that you might've hit Enter and not have the dropdown menu showing the list of available replacement dongles. The only way I got the dropdown list to show on my end is to use the down arrow instead of hitting enter. That's what I did in order to avoid that "brick wall" problem for me.

Also Activision Support, I don't see the Xbox One version in the dropdown list of Guitar Hero Live Dongle. All I see is the PS3, PS4, Xbox 360 and Wii U dongles. I think the community needs to know why the dongle for that console isn't on the list.

viperver1
Likes: 17
Posts: 134

Re: Lost Guitar Controller USB Transmitter Replace...

in reply to ATVISupport

hye..i also lost mine..im from malaysia..i've followed your instruction but the form doesnt include malaysia..so what i havr to do now?

Asrie
Likes: 0
Posts: 2
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