Hi! I'm from the Philippines and may I ask how I could get another USB transmitter for my GHL Controller? As far as I know the USB Transmitter/Dongle is not sold separately, how can I get another one?
Please head over to our support site: Activision Support. Log into your account and click Warranty at the top of the page. Once there click Hardware > All Other Hardware and search for Guitar Hero Live Dongle.
I had this problem once but it's likely that you might've hit Enter and not have the dropdown menu showing the list of available replacement dongles. The only way I got the dropdown list to show on my end is to use the down arrow instead of hitting enter. That's what I did in order to avoid that "brick wall" problem for me.
Also Activision Support, I don't see the Xbox One version in the dropdown list of Guitar Hero Live Dongle. All I see is the PS3, PS4, Xbox 360 and Wii U dongles. I think the community needs to know why the dongle for that console isn't on the list.
hye..i also lost mine..im from malaysia..i've followed your instruction but the form doesnt include malaysia..so what i havr to do now?